I’m a design and product executive with 15+ years building platforms across SaaS, fintech, and healthcare. I’ve served as Chief Product Officer at Jaspr Health, led CX transformation for Ford as Group Director at VML, and spent a decade at Microsoft and Deloitte shipping complex enterprise software.
Today, I work with GenAI Ventures and as a Prosci-certified change management practitioner, helping organizations adopt generative AI in ways their people understand, trust, and actually use. Most recently, I led Privileged Access Management (PAM) initiatives as the first Canadian PM hire at Okta, shaping UX workflows and strategy for enterprise identity customers. Before that, I led platform modernization and onboarding redesign at SafeBase, helping reduce time-to-value by 6× and scale our system for faster expansion.
Relationships are at the heart of my work. I spent seven years as a technical account manager at Microsoft, stewarding long-running enterprise client relationships through reorganizations, roadmap shifts, and everything in between. At VML, I was brought in to turn around a critical client engagement and led the team to its highest-ever partner satisfaction score.
Across roles, I’ve led cross-functional teams through re-architecture efforts, product pivots, and moments where trust needed to be rebuilt through strong execution. I bring structure, calm, and clarity to fast-moving environments, and I care about helping people through change, not just delivering it to them.
I have a Master’s in Human-Centered Design & Engineering from the University of Washington and a Bachelor’s in Applied Science from the University of Waterloo.